SEAI BER Scheme: important information every homeowner needs to know

Responsibility of SEAI for BER Scheme

SEAI administers the BER system in accordance with the European Union Energy Performance of Buildings Regulations 2012. The statutory functions include, among other things:

• registering BER assessors to carry out BER assessments
• issuing directions in relation to how BER assessments are to be carried out by BER assessors and how BER certificates are to be issued
• specifying the procedures, methodologies and software to be followed by BER assessors when carrying out BER assessments
• maintaining the national BER register and BER assessors register

Responsibility for BER assessors

While SEAI is administering body, it is the sole responsibility of the BER assessors to conduct BER assessments and maintain the accuracy of the results of such assessments, including:

• carrying out BER assessments and verifying the accuracy of each data point in each BER assessment that they carry out
• submitting all required data upon completion of BER assessments
• ensuring that the data compiled and inputted into the calculation software is an accurate representation of all characteristics relevant to the energy performance of the building
• uploading complete assessments directly to SEAI’s National Administration System for BER Assessments for publication of BER certificates and advisory reports
• issuing BER certificates and advisory reports directly to their clients once they are accepted into the national BER register maintained by SEAI

Steps to follow for any BER queries

1. Contact the BER Assessor directly
2. Contact SEAI’s BER Helpdesk for any further queries or a complaint (Email: info@ber.seai.ie or Call: 01 808 2054)
3. Following contact with the BER Helpdesk, if you are still not happy you can make a complaint in accordance with the complaints process which is outlined in SEAI’s Customer Charter.

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*Source: www.seai.ie/ber*